Shipping policy
At MATCA, our goal is to provide you the best shipping options, no matter where you are. Our mission every day is to deliver your order in a timely manner, and make sure that you deserve the most quality levels of responsiveness at any times.
Domestic Shipping:
- The delivery rate for orders received within Romania is 19 RON.
- Carrier: Urgent Cargus
- Estimated delivery time: 1-3 days (estimated delivery times are not guaranteed and may fluctuate depending on destination and time of year)
- A tracking number will be provided once the order has been shipped. Orders can be tracked at https://app.urgentcargus.ro/Private/Tracking.aspx?CodBara=
International Shipping (Europe):
- The delivery rate for orders received within Europe is 10 EUR .
- Carrier: Mail (Priority Service)
- Estimated delivery time: 5-7 days (estimated delivery times are not guaranteed and may fluctuate depending on destination and time of year)
- A tracking number will be provided once the order has been shipped. Orders can be tracked at https://www.posta-romana.ro/en/track-trace.html.
You will receive email updates on the status of your order.
You can also access this information in the section "My Account". If you are not registered, click on the “Order information” link in the confirmation email to track your order.